Studio Policy

1. Sessions are 55 minutes & are by appointment only


2. Please arrive 5 minutes before the session starts

3. Please wear clean socks and comfortable stretchy exercise clothes 

4. Please do not wear clothes with zippers or sharp items as these damage the equipment



5. Cancellations less than 24hrs notice will incur the full fee or a deducted session

6. All packs are pre-paid & valid for the weeks indicated by pack type

7. Fees may change without notice, at any time

8. Participating is at your own risk

9. Please inform us in advance or at the beginning of the session of any physical symptoms, illness, injuries, etc.

10. We are not responsible for theft or damage to personal property

11. Payment Options: we accept cash, bank transfer and Tikkie payment

12. All packs are non-refundable & non-transferable

13. Only prepaid packs guarantee a reserved spot

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Illness Policy: 

At PilatesLounge, the health, wellbeing & safety of our clients & instructors is our top priority.

If you are experiencing any symptoms of a cold, flu, or any other contagious illness ( such as fever, cough, sore throat, runny nose, or body aches), we kindly ask you to cancel your session.  This consideration helps us protect other clients & staff.

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We understand that sometimes you can wake up with this, however,  our standard cancellation policy applies of at least 24 hours notice in advance to avoid being charged. 

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We thank you for helping us maintain a safe & healthy studio environment for everyone.